You can contact us via email at info@fullcarx.com or by calling 960 306 575.

Please note that all incidents and claims will be handled exclusively by email, while the phone is available for resolving questions or general inquiries.

Orders can be processed on the same day if payment is made before 12:00 PM. If payment is made later, the preparation time is usually 1 day.

The shipping time is 3-4 business days for orders sent by standard shipping. In the case of large orders sent on a pallet, the time may be slightly longer, depending on the destination and transportation availability.

Once the order has been placed, you can request cancellation as long as it has not entered the preparation process or has been shipped.

Orders that are already in preparation or have been shipped cannot be canceled.

Don't forget to carefully review your purchase before completing the process.

We ship to the entire Peninsula and the Balearic Islands within Spain.

Additionally, we offer international shipping to several countries in Europe, including:

• France
• Belgium
• Germany
• Italy
• Netherlands

Registering an account on our website is very easy. Go to the top right corner of the page and click on the person icon. This will take you to the login page. If you do not have an account yet, click on "Create a new account" and fill in all the requested information. Once the registration is complete, you will be able to make your purchases comfortably.

To redeem your discount coupon, first log in to your account and add the products you want to your cart. Once you have your basket ready, before finalizing the order, look for the box that says "Do you have a promotional code?" and enter your coupon there to apply it to your purchase.

If you want to create a discount coupon with your accumulated rewards, you can easily do so from your account and enter the coupon later before making the payment for the order.

Currently, we do not have our own physical store; our sales are primarily online. However, if you prefer to purchase our products in person, you can check our points of sale and official distributors to find the one closest to you.

If you have forgotten your password, don't worry, recovering it is very easy. Go to the top right corner of the website and click on the person icon. This will take you to the login page. Right there you will see a text that says "Forgot your password?". Click on it and we will send you an email with instructions so you can generate a new password.

Currently, it is only possible to place orders through our website. It is the fastest and most efficient way to process your purchase.

If you have any questions when placing the order, you can contact us by clicking the help button in the bottom right corner or by calling us for assistance.

Yes, of course. Although a simplified invoice is automatically generated with your order, you can request a standard invoice.

Fill out this form to request the invoice

Yes, if you are a professional and are interested in distributing our products or using them in your business, we invite you to submit a contact request through our form. We will analyze your case and get in touch with you to offer you the most suitable conditions.

Become a Distributor Form

If upon receiving the order you notice that the product is visibly damaged or missing any components, it is very important that you take photos and record a video at the moment of opening the package. This will help us expedite the processing of the incident.

To open a case, reply to the order confirmation email or write to info@fullcarx.com attaching the images and videos of the damage and detailing the problem.

Our team will assess the situation and provide you with a solution as soon as possible.

If you wish to return an order, you have a period of 14 calendar days from the receipt of your purchase to exercise your right of withdrawal. It is essential that the product is unused and in perfect condition.

To initiate the process, you must send the product back at your own expense. Once we have received and verified the condition of the product at our facilities, we will proceed to issue the refund.

If you have any questions, please feel free to contact us at info@fullcarx.com